Desktop Analyst
Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Desktop Analyst. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities
Your specific duties as a Desktop Analyst will include:
- Compensation (Range): 30-32 / hour: Salary:
- The Desktop Support Analyst II is the first point of contact for customers with an IT hardware problem, issue, question, or request. The primary duties include:
- Interacts with users to understand and document all IT issues
- Install and maintain computer systems and peripherals following established standards and guidelines
- Perform other administrative duties including asset tracking and management, IT inventory maintenance, purchase requisitions, shipping, and general support to other team members
- Assist with the planning and implementation of IT projects across multiple sites
- Be first level of IT support for business users across multiple sites
- Perform analysis, diagnostics, and resolution of user computer problems and implement corrective solutions
- Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software.
- Open service requests and manage warranty repairs with hardware vendors
- Manage new user request process including configuration, setup, inventory, and testing of new user computers prior to delivery
- Retire old IT assets including record keeping and appropriate asset disposal
- Follow-up on equipment delivered to other sites and assure equipment was received and set up properly
Job Requirements
- Knowledgeable of TCP/IP, DHCP, DNS, VPN, and network fundamentals.
- Technical understanding and knowledge of Windows operating systems and Google applications, specifically Windows 7 and Windows 10
- Excellent interpersonal skills and ability to work effectively with others
- Demonstrated customer service and support skills
- Resourceful, customer focused, team player
- Positive, winning attitude
- Associate or Bachelor's degree in Information Technology, or related certifications with 3+ year(s) of experience in a similar role
Benefits
As a Desktop Analyst with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:
- Medical, dental, and vision
- 401(k) plan with employee contribution opportunities
- 529 college savings program
Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.
If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.
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